Memphis Select Owner's Manual download pdf (Page 34)

Memphis Select Owner’s Manual Revision D

5 Year Limited Warranty

This limited warranty covers products manufactured by “Hearthland Products, LLC”. Products carry

a 5 year limited warranty from the date of purchase by the original owner against defects in material

and workmanship. Electronic and electrical components carry a 2 year replacement warranty when

subjected to normal residential use. Limited warranty does not apply to paint, burn pot, burn grate,

grill cover, gaskets or damage caused from corrosion.

Conditions of Limited Warranty

1. During the term of the limited warranty, Hearthland Products LLC.’s (HP) obligation shall be limited

to replacement of covered, failed components, F.O.B. point of shipment. HP will repair or replace

parts returned to HP, freight prepaid, if the part(s) are found by HP to be defective upon examination.

HP shall not be liable for transportation charges, labor costs, or export duties. Except as provided in

this CONDITIONS OF LIMITED WARRANTY, repair or replacement of parts in the manner and for

the period of time stipulated hereunder shall constitute the fulfillment of all direct and derivate

liabilities and obligations from HP to you.

2. The warranty coverage begins on the original date of purchase as stated on the sales receipt.

Product registration is required to validate the warranty.

3. Repair or replacement of the HP component does not extend the limited warranty beyond one (1)

year from date of purchase.

4. Pouring liquids on or in your HP product will void this warranty.

5. HP takes every precaution to utilize materials that retard rust including the use of high-temperature

paint where advisable. Even with these safeguards, the protective coatings can be compromised by

various substances and conditions beyond HP control. High temperatures, excessive humidity,

chlorine, industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can

affect paint and metal coatings. For these reasons, the limited warranties DO NOT COVER RUST OR

OXIDATION, unless there is loss of structural integrity on the grill component. Should any of the

above occur, refer to you Instruction Manual’s maintenance section for paint finish protection. HP

recommends that you purchase a HP full-length protective cover for your grill when not in use.

6. The warranty is based on residential use. Warranty coverage does not apply to products used in

commercial applications.

Exceptions to the Limited Warranty

There is no written or implied performance warranty on the HP products, as the manufacturer has no

control over the installation, operations, cleaning, maintenance or the type of fuel burned.

This limited warranty will not apply nor will HP assume responsibility if your product has not been

installed, operated, cleaned and maintained in strict accordance with the manufacturer's instructions.

Burning anything other than premium wood pellets may void the warranty. The warranty does not

cover damage or breakage due to misuse, improper handling or modifications.

NEITHER THE MANUFACTURER, NOR THE SUPPLIERS TO THE PURCHASER, ACCEPTS

RESPONSIBILITY, LEGAL OR OTHERWISE, FOR THE INCIDENTAL OR CONSEQUENTIAL

DAMAGE TO THE PROPERTY OR PERSONS RESULTING FROM THE USE OF THIS PRODUCT.

ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES

OF MERCHANTABILITY OR FITNESS, SHALL BE LIMITED TO ONE (1) YEAR FROM THE DATE

OF ORIGINAL PURCHASE. WHETHER A CLAIM IS MADE AGAINST THE MANUFACTURER

BASED ON THE BREACH OF THIS WARRANTY OR ANY OTHER TYPE OF WARRANTY

EXPRESSED OR IMPLIED BY LAW, MANUFACTURER SHALL IN NO EVENT BE LIABLE FOR

ANY SPECIAL, INDIRECT, CONSEQUENTIAL OR OTHER DAMAGES OF ANY NATURE

WHATSOEVER IN EXCESS OF THE ORIGINAL PURCHASE PRICE OF THIS PRODUCT. ALL

WARRANTIES BY MANUFACTURER ARE SET FORTH HEREIN AND NO CLAIM SHALL BE

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